Measuring web tutorials

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The MAGIC of Web Tutorials: How One Library (Re)Focused its Delivery of Online Learning Objects on Users
Amanda Nichols Hessa
Journal of Library & Information Services in Distance Learning
Volume 7, Issue 4, 2013
pages 331-348
DOI:10.1080/1533290X.2013.839978
http://www.tandfonline.com/doi/full/10.1080/1533290X.2013.83997
Abstract
Oakland University (OU) Libraries undertook an assessment of how to leverage its resources to make online tutorials more focused on users’ needs. A multi-part assessment process reconsidered Web tutorials offerings through the lenses of faculty and staff feedback, literature review, and an analysis of other universities’ online tutorial offerings. From there, OU’s e-Learning and Instructional Technology Librarian developed the MAGIC guidelines (Manageable, Available, Geared at users, Informative, Customizable) to resituate OU Libraries’ online tutorials and place users at the center. Putting MAGIC into practice meant integrating Web tutorials at points-of-need, identifying and sharing essential information, and engaging students in the learning whenever possible.
Keywords: Web tutorials, online learning objects, university libraries, online learning, library services, information literacy

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